To Apply for this Job Click Here

Network Manager 

The Manager of IT Network Operations will be responsible for the day-to-day operations, maintenance, and strategic growth of our extensive network infrastructure spanning over 400 retail and distribution locations across the US and Canada. This role will lead a team of 8 network professionals, manage relationships with telecommunications providers and third-party vendors, and play a key role in supporting new location rollouts, moves, expansions, and acquisitions. The ideal candidate will possess strong leadership skills, a deep understanding of network technologies, and a proven track record of successful network operations in a large-scale, geographically dispersed environment.

 Key Responsibilities:

Network Operations Management:

• Oversee the 24/7/365 operational health and performance of the company’s network infrastructure, including SD-WAN, LAN, Wireless and VPN.
• Lead, mentor, and develop a team of network engineers and technicians, fostering a culture of continuous improvement and operational excellence.
• Establish and enforce network operations policies, procedures, and best practices.
• Monitor network performance, identify issues, and implement proactive solutions to ensure maximum uptime and reliability. 

Vendor and Partner Management:

• Manage relationships with telecommunications providers (e.g., ISPs, MPLS providers) to ensure service level agreements (SLAs) are met and optimized.
• Oversee third-party vendors for network installation, maintenance, and support services.
• Negotiate contracts and ensure cost-effective solutions while maintaining high-quality service. 

Security and Compliance:

• Ensure network security best practices are implemented and maintained in alignment with company policies and industry standards.
• Collaborate with the IT Security team to identify and mitigate network vulnerabilities.
• Participate in audit and compliance activities related to network infrastructure. 

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field;1 or equivalent practical experience.2
• Minimum of 7+ years of progressive experience in network engineering and operations, with at least 3 years in a leadership or management role.
• Proven experience managing a large-scale, geographically dispersed network infrastructure (ideally 100+ locations).
• Strong understanding of networking protocols and technologies, including TCP/IP, BGP, OSPF, VLANs, VPNs, DNS, DHCP.
• Experience with SD-WAN technologies; VeloCloud (VMware SD-WAN) experience is a significant plus.
• Experience with cloud networking concepts and platforms; Palo Alto Prisma Access and Panorama experience is a significant plus.
• Proficiency with Cisco networking equipment; Cisco Meraki experience is a significant plus.
• Experience working with telecommunications providers and managing third-party vendor relationships.
• Strong project management skills with the ability to manage multiple initiatives concurrently.
• Ability to travel occasionally to remote sites as needed.
• Relevant industry certifications (e.g., CCNA, CCNP, JNCIP, CISSP, VCP-NV) are a plus.

To Apply for this Job Click Here