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IT Support Specialist

Our client is seeking an IT Support Specialist to deliver reliable, first-line technical assistance and ensure smooth daily operations across the organization. This is an excellent opportunity for someone who thrives in solving problems, supporting end users, and keeping systems running securely and efficiently. You’ll play a key role in maintaining a dependable IT environment that enables staff to focus on the mission at hand.

Location: Charlotte, NC

Compensation: This job is expected to pay about $25-$35 per hour
No Visa Sponsorship Available for this role

What You’ll Do:

• Serve as the primary point of contact for IT support requests, troubleshooting hardware, software, and network issues.
• Manage and resolve tickets in the help desk system within established service levels.
• Install, configure, and maintain computers, printers, mobile devices, and related equipment.
• Support applications and platforms such as housing management software and Microsoft Office 365.
• Assist with onboarding/offboarding tasks, including account setup, access permissions, and equipment preparation.

What Gets You the Job: 

• 2+ years of IT support, help desk, or technical support experience.
• Solid knowledge of Windows operating systems, Office 365, and standard business applications.
• Familiarity with Active Directory, network troubleshooting, and ticketing systems.
• Strong communication and customer service skills with the ability to explain technical issues clearly.
• Associate’s degree in IT, Computer Science, or related field (Bachelor’s preferred), or equivalent work experience.

Bring your problem-solving mindset and passion for helping others to a team that values reliable technology and great service. Apply today and take the next step in your IT career.

If we are still actively screening for this role, our AI Recruiter, Avery, will email you an invitation for a virtual interview to learn more about your background and qualifications as they relate to this position. Candidates who align well with the job requirements may be submitted directly to our client for consideration.

Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey—so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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