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Our client is seeking a highly skilled MAC Executive Support Specialist to strengthen their end-user support team. This role is ideal for a hands-on macOS professional who enjoys solving complex technical issues and delivering a great experience for internal users. You will play a key role in supporting a growing Mac environment, working directly with employees and executives to diagnose, troubleshoot, and permanently resolve issues across macOS, Microsoft 365 applications, and related systems.
As part of our process after applying, you may receive an invitation from our AI Recruiter Avery for a short conversation that lets you share more about your background beyond your resume. For questions, contact recruiting@itccorp.com.
- Job Type: 3 month contract, possible extension
- Location: Onsite 5 days a week in Monrovia
- Compensation: This role is expected to pay about 55-65/hr W2
- No Visa Sponsorship Available for this role
What You’ll Do:
- Provide advanced macOS desktop support in an enterprise environment, resolving complex end-user issues quickly and effectively
- Troubleshoot Microsoft 365 applications on macOS, including Outlook, Teams, and OneDrive, with a focus on resolving recurring issues such as shared calendar visibility and configuration inconsistencies
- Diagnose and resolve macOS printing issues, including jobs stuck in queues and device or print server communication problems
- Investigate and resolve authentication, application integration, and OS-level behavior issues unique to macOS environments
- Partner with internal teams and external Mac support vendors to resolve problems permanently while improving the overall Mac support maturity of the organization
What Gets You the Job:
- Strong hands-on experience supporting macOS in an enterprise environment
- Deep familiarity with Microsoft 365 applications on macOS, especially Outlook, Teams, and OneDrive
- Proven ability to troubleshoot printing, authentication, and application integration issues on Mac platforms
- Ability to work independently while delivering high-quality support to executive and end-user populations
- Strong communication, professionalism, and a proactive mindset when working directly with users and technical support partners
This is a highly visible and hands-on opportunity for a Mac specialist who enjoys solving real problems and improving the end-user experience. Apply today to bring your macOS expertise to a team that values strong technical skill and proactive support.
Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey—so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.