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Technology Support Analyst
Our client is looking for an IT Support Administrator who can keep their workforce running smoothly, delivering high-quality on-site and remote support across a fast-moving environment. You’ll be the go-to resource for troubleshooting, desktop support, hardware lifecycle management, Microsoft administration, and ensuring users get the solutions they need quickly and professionally.
- Location: Carrollton, TX (Onsite)
- Compensation: This job is expected to pay about $26-35/hour W2
- No Visa Sponsorship Available for this role
What You’ll Do:
- Deliver on-site support to the local office while providing remote support across the broader region.
- Troubleshoot complex hardware, software, and desktop environment issues to keep systems optimized.
- Manage diagnostics, gather technical details from users, and resolve or escalate incidents through the service desk.
- Serve as the technical liaison for end users, offering guidance, training, and clear communication.
- Maintain documentation for procedures, processes, and knowledgebase updates.
What Gets You the Job:
- Strong experience supporting end users in dynamic, enterprise environments.
- Hands-on skills with Microsoft technologies including DNS/DHCP, Active Directory, Entra ID, O365/M365 Admin Centers, Intune, SharePoint, Teams, and Exchange.
- Strong understanding of ITIL concepts such as Incident, Change, and Hardware Lifecycle Management.
- Excellent communication, customer service, and relationship-building skills with users at all levels.
Ready to step into a role where your technical expertise directly impacts user experience and operational stability? Apply today and let’s talk.
Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development! Join us. Let us ELEVATE your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.