Remote Service Desk Analyst (Bilingual Chinese)

Irvine Technology Corporation

Remote Service Desk Analyst (Bilingual in Chinese)

IMMEDIATE NEED for a Service Desk Analyst who is bilingual in Chinese (Cantonese or Mandarin) to join an IT services provider in Torrance, CA. This is a remote, contract to hire position that requires night shifts to provide IT support to end-users in China and Taiwan. 

Responsibilities:  

  • Assist end-users in identifying and solving complex problems related to computers, hardware, software and related items.
  • Interface with end-users to provide problem resolution via the phone, email, chat and remote desktop support
  • Research end user issues, provide accurate descriptions of problems and escalate problems according to procedure

Qualifications:

  • Ability to provide technical support
  • Ability to provide exceptional customer service
  • Must be fluent in speaking, reading and writing in Chinese (Cantonese or Mandarin)

 

Please send your resume to Hannah Xu, Technical Recruiter (Hannah.Xu@ITCcorp.com) for immediate consideration. Let us help you secure an interview!

ABOUT US

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development!  Join us. Let us catapult your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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