Help Desk/Desktop Technician (onsite)

Los Angeles, California • Salary: Market related • Posted: 3 weeks ago

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We are actively seeking a skilled Help Desk Technician to join our client, a law firm with offices in Los Angeles, Newport Beach, and NYC, is searching for a proactive individual with strong technical and communication skills, proficiency in Microsoft ecosystems, VMware, and variety of other tools, hardware and devices. In this role, you will play a crucial part in providing support for the company’s IT infrastructure and assisting with various projects. You will be an integral member of a small team, fostering opportunities for personal and professional growth.

Location: Onsite 5 days is Los Angeles, or New York City

This jobs is expected to pay about $50k-65k annually plus great benefits

What You Will Do:

  • Provide technical support to end-users for hardware, software, and network-related issues.
  • Troubleshoot and resolve issues related to Microsoft Windows, Servers, Office 365, SharePoint, etc.
  • Manage and maintain VMware environments.
  • Assist in configuring and managing Microsoft Azure and Office 365.
  • Collaborate with IT teams to escalate and resolve complex technical issues.
  • Document all support interactions and resolutions in a timely manner.
  • Provide technical training and guidance to end-users as needed.

What Gets You The Job: 

  • 3+ years of relevant work experience in Microsoft ecosystems (Windows and Servers); familiarity with Linux is a plus.
  • Proficiency in Windows O365, SharePoint, and other Microsoft applications.
  • Demonstrated experience with VMware.
  • Knowledgeable about Microsoft Azure and Office 365 configurations.
  • Excellent problem-solving skills with the ability to troubleshoot technical issues effectively.
  • Strong communication skills, both verbal and written.
  • Previous experience in a law firm environment is advantageous.
  • Bachelor’s degree in computer science or a related field is a plus.

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development!  Join us. Let us catapult your career!

 

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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