CRM Platform Manager (Hybrid)

Phoenix, Arizona • Salary: $120k - 125k per year • Posted: 4 weeks ago

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CRM Platform Manager (Hybrid)

We have an immediate need for a CRM Platform Manager to join an integrated laboratory system servicing hospitals, physicians, and managed care organization. The CRM Platform Manager is responsible for planning, development, and implementation of scalable ( Enterprise CRM platform.

Location: Phoenix, AZ (Hybrid, 1-2 days onsite per week)

This job expects to pay about $120,000 – 125,000 annually.

What You Will Do: 

  • Provides a high level of technical and business acumen by making recommendations to all levels of Management and Senior Leadership to drive development and utilization of Enterprise CRM solution.
  • Participates in the design, direction, and coordination of Enterprise CRM related projects and integrations (Salesforce, Tableau, PowerBI, etc.).
  • Plan, schedule, estimate, forecast, coordinate, and manage the delivery of project deliverables and related initiatives; define technical requirements as needed for new initiatives, ensuring that systems are built to comply with compliance, information security, and quality requirements.
  • Collaborates with CRM analysts in other departments regarding upcoming CRM (Salesforce) enhancements and implementations and how they impact those departments operational needs.
  • Thinks proactively and independently about clients’ needs in order to develop and prioritize best approaches to resolving CRM (Salesforce) related issues.
  • Management of CRM platform budget and licenses while driving scalable development to Roadmap objectives and prioritized projects.


What Gets You The Job: 

  • Associate degree in IT, Business, Computer Science, or related field, or equivalent experience. Bachelor’s Degree in IT, Business, Computer Science, or related field, or equivalent experience preferred.
  • Five (5) years of experience with CRM administration, preferably Salesforce (specifically Einstein, Sales, Marketing and Health clouds).
  • Salesforce Certifications
  • Experience with Salesforce, hc1 or similar CRM system. Demonstrated experience with a CRM platform – SQL, OSQL, Salesforce Apex, Lightning, , Visualforce, salesforce API integrations and other CRM programming knowledge.
  • Experience with Agile/Scrum methodology.
  • Understanding of relational databases and data integration tools. Informatics/analytics experience, basic medical knowledge, sales experience, project management.
  • Proficiency with Tableau, Microsoft BI or other visualization platforms.

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development!  Join us. Let us catapult your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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