Application Support Analyst (Hybrid)

Scottsdale, Arizona • Salary: $28 - 31 per hour • Posted: 1 month ago

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Application Support Analyst (Hybrid)

We have an immediate need for an Application Support Analyst to join one of the nation’s largest independent automotive parts retailers. The Application Support Analyst interacts with end-users and external vendors by providing troubleshooting and software application analysis.

Location: Scottsdale, AZ (Hybrid)

This job expects to pay about $28 – 31 per hour.

What You Will Do:

  • Performs advanced technological systems support and general problem solving and assistance on diverse software applications and hardware systems for escalated inquiries or issues
  • Work closely with Product and Project teams to gain understanding of and provide support for critical business applications
  • Support all project and enhancements initiatives to ensure operational readiness at go-live
  • Serve as the technical liaison between multiple development teams, user communities, and customers
  • Provide individual and/or group instruction and training for Level 1 and other support teams on new products or services being rolled out to the enterprise
  • Support and troubleshooting on the following: mobile apps, Cloud environments (I.e. AWS), store systems, desktop apps, Wi-Fi, Middleware, Website, iSeries, SAP, enterprise scheduling tools along with any future apps introduced to the enterprise
  • Participates in research and development initiatives and aids in the implementation of new technologies ensuring operational readiness for support

What Gets You The Job: 

  • This position requires an associate degree in Computer Science, Information Technology, IT Engineering or related field or equivalent work experience
  • This position requires a minimum of one year IT support experience or eighteen months working with Company business applications and hardware experience
  • Proven ability to learn various forms of technology and software quickly and accurately
  • Advance technical knowledge of a wide range of computer systems software, applications, hardware, networking, and communications including but not limited to – Mulesoft (APIs), Enterprise Service Bus middleware, SAP ECC, SAP OMS, Hybris website, POS systems, Salesforce, Payment systems, Mobile Applications, Device Configuration, AWS Cloud environments, iSeries, scheduling tools etc.
  • Ability to review and understand large enterprise landscape diagrams
  • Ability to review and understand business functions and process flows
  • Excellent verbal and written communication skills

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development!  Join us. Let us catapult your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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