Oracle CC&B Analyst

Phoenix, Arizona • Salary: Market related • Posted: 1 month ago

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We have an immediate need for an IT Oracle CC&B Analyst to join Arizona’s largest electric utility provider. The IT Oracle CC&B Analyst (Customer Care & Billing) is responsible for the design, build, test and deploy technical solutions in Oracle CC&B.

Location: Phoenix, AZ (Hybrid)

This job is expected to pay about $60-70/hr W2 (possible conversion to FTE) plus benefits


What You Will Do: 

  • Design, develop, troubleshoot, and debug existing Oracle CC&B system
  • Implement edge system integration to Oracle CCB for exchanging data via API, webservices and messaging queues.
  • Work collaboratively work with Customer Experience clients and IT staff to deliver effective and innovative business technology solutions.
  • Establish best practices for CCB solution alignment with relevant industry, regulatory, and technical requirements.
  • Design and develop new integrations with external vendors and CC&B system as required.
  • Research and suggest new technologies, resources to improve CC&B application performance.
  • Supports integration system testing with other edge systems.
  • Lead medium size projects and initiatives in customer service area.

What Gets You The Job: 

  • Bachelors’ degree in Information Technology or related field and minimum 5 years prior utility industry experience which includes at least 4 years CCB system development experience.
  • In lieu of a bachelors degree, an equivalent combination of education and directly related experience totally 9 years is required.
  • Demonstrated successful experience in the implementation of at least one Oracle CC&B system. Certification as Oracle Utilities Customer Care and Billing (CC&B) implementation specialist.
  • Advanced in-depth technical knowledge of Oracle Utilities Customer Care and Billing (CC&B) systems.
  • Strong knowledge of Meter-2-Cash life cycle.
  • Extensive knowledge of all CC&B modules and Oracle Utility Application Framework (OUAF).
  • Knowledge in CC&B integrations with various edge systems like utility website, Meter Data Management MDM), AMI, IVR, Payment channels etc.
  • Knowledge of CC&B schema and skill to write complex queries for data analysis.

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development!  Join us. Let us catapult your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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