Production Support Engineer (Hybrid)

Irvine Technology Corporation

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This Job Pays: $100k – 125k per year

Production Support Engineer (Hybrid)

We have an immediate need for a Production Support Engineer to join a healthcare technology organization. The Production Support Engineer will be responsible for monitoring, troubleshooting, and resolving production issues for the organization’s Microsoft Azure and .NET applications.

Location: Irving, TX (Hybrid)

This Job Pays: $100,000 – 125,000 annually

What You Will Do:

  • Daily review of production monitoring systems, identifying failures/anomalies and reporting to team findings and recommendations.
  • Monitor and maintain the health and performance of our environments, identifying and addressing issues in a timely manner.
  • Collaborate with Customer Support and cross-functional teams to troubleshoot and resolve production issues, ensuring minimal impact on customers and business operations.
  • Develop and implement effective monitoring, alerting, and reporting mechanisms to proactively identify and address potential issues.
  • Assist in the maintenance and deployment of CI/CD pipelines and Infrastructure as Code (IaC) solutions.
  • Continuously improve the efficiency, cost and reliability of our production environment through automation, process improvements, and the implementation of best practices.
  • Participate in incident management and root cause analysis, and provide recommendations for long-term resolution.

What Gets You The Job: 

  • BS in Engineering, Computer Science, or equivalent work experience.
  • 4+ years of experience in application development or production support.
  • Experience with application performance monitoring tools such as Dynatrace or Azure Application Insights.
  • Familiarity with Agile methodologies and ITIL processes.
  • Relevant certifications in Azure, DevOps, or related technologies.
  • Strong knowledge of Azure services, including App Services, Azure Functions, Azure SQL, and Azure Storage.
  • Proficiency in .NET, C#, and SQL, with experience troubleshooting complex software issues.
  • Familiarity with TypeScrypt/JavaScript and front-end frameworks.
  • Experience with CI/CD tools such as Azure DevOps.
  • Scripting In PowerShell or Bash

Please send your resume to Nicollette Filipovic, Senior Technical Recruiter for immediate consideration.

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development!  Join us. Let us catapult your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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