Telecommunications Engineer (VOIP)

Irvine Technology Corporation

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This Job Pays: Market related

Telecommunications Engineer (VOIP)

Telecommunications Engineer (VOIP)

We have an immediate need for a Telecommunications Engineer to join an international law firm for a full-time, permanent position. The Telecommunications Engineer (TE) is responsible for operations, maintenance, and supporting the firm’s telecom systems, infrastructure, and related technologies.

Location: San Francisco, Silicon Valley, Downtown Los Angeles, Century City, Orange County, Del Mar, San Diego, Houston, Dallas, or Washington DC. (Hybrid)

This Job Pays: $85,280 – 112,320 annually

What You Will Do:

  • Performs administration of the firm’s telephone and voicemail system, which includes system programming, moves, adds, and changes (MAC), and performs system upgrades as required.
  • Work with different engineering departments to ensure integration and quality of service of telephony systems with other services and systems.
  • Perform daily reviews of systems and metrics to ensure that systems operate within Service Level Agreements (SLA).
  • Provide ongoing training on telephone and voicemail systems to end-user and technical staff.
  • Maintaining and updating telecom documentation, files, and records, including the Standard Operating Procedures (SOP), to ensure continuous operations.
  • Evaluate and recommend improvements to the firm’s telephony systems and infrastructure.
  • Assists in the review of vendor contracts and maintenance agreements; monitors contracts for compliance and reconciles all telecommunications invoices for payment.

What Gets You The Job: 

  • A minimum of two years of relevant work experience in a telecommunications environment that includes working knowledge of all systems, equipment, techniques, terminology, and practices used in installing, maintaining, and servicing telephony equipment, call accounting, and voicemail systems.
  • The qualified candidate must demonstrate experience with Avaya VoIP systems, UC, or a UCaaS solution.
  • Comprehensive experience troubleshooting complex systems.
  • Hands-on experience with PowerShell or Python for automation. Professional knowledge of Windows server OS, Linux, Nutanix, Networking, and CoS/QoS is a plus.
  • Working knowledge of Wireless networking and video conferencing systems is also a plus.

Please send your resume to Hannah Xu, Senior Technical Recruiter for immediate consideration.

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development!  Join us. Let us catapult your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.


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