Deskside Support Technician (Onsite)

Irvine Technology Corporation

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This Job Pays: $49k – 63k per year

Deskside Support Technician (Onsite)

We have an immediate need for a Deskside Support Technician to join a premier designer and manufacturer of aerospace and industrial products. The Deskside Support Technician will provide technical assistance, troubleshooting, and maintenance for our end user computing environment, both in the office and on the shop floor of our manufacturing facility. The ideal candidates must have strong problem-solving skills, good user communication abilities, and have a solid technical background to be successful in this role.

Location: Waco, Texas (Onsite)

This Job Pays: $49,000 – 63,000 annually

What You Will Do: 

  • Installing, configuring, and troubleshooting desktop operating systems and application software
  • Performing system backups and data recovery operations.
  • Maintaining inventory records of all hardware, software, and other IT equipment in the organization’s network environment.
  • Assisting in the setup of new user accounts and providing basic orientation to new users on the usage of computer systems and related software applications.
  • Maintaining an up-to-date knowledge of IT support tools, technologies, services, and procedures within the organization’s network environment.
  • Responding promptly to customer inquiries regarding computer system problems or service requests through phone calls or service tickets.

What Gets You The Job: 

  • Knowledge of ServiceNow ticketing system and associated workflows.
  • Ability to troubleshoot and resolve technical issues using ServiceNow tools.
  • Familiarity with ServiceNow customization and configuration options.

Please send your resume to Taryn Dicterow, Senior Technical Recruiter for immediate consideration.

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development!  Join us. Let us catapult your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

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