IT Technical Support Level 3

Irvine Technology Corporation

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We are seeking an IT Technical Support Technician – Level 3 to join a manufacturing company that specializes in reusable and single use plastic. The IT Technical Support – Level 3 shall assist employees in diagnosing and solving various technical issues relating to computer hardware, network infrastructure and software installations as well as providing project support. This position reports to the IT Service Desk Manager with dotted line responsibilities to the Director, Information Technology, and senior IT team members. 

What Gets You the Job:

  • Support and troubleshoot technical issues with computer hardware, network infrastructure, smartphones, printers, phone systems and software installations in a multi-site manufacturing environment
  • Support highly complex projects that require in-depth knowledge of IT technology including compute, storage, and networking
  • Collaborate with senior members of the IT team to conduct research, define requirements for Proof of Concepts and deployment of new technology 
  • Support the development and enforcement of the organization’s enterprise security policies and procedures
  • Monitor and report on the health and utilization of IT Infrastructure

What Gets You The Job:

  • Associates or BA/BS Degree, Technical School and or computer certifications with 5+ years of related experience in the troubleshooting of Microsoft Windows desktops, virtual desktops, servers, networks, printers, smartphones, network connectivity and other computer related technologies
  • Proficiency with MS Windows and Office365 applications
  • Working technical knowledge of networks, computer hardware and operating systems as well as ERP solutions and CAD/CAM applications
  • Advanced knowledge of LAN/WAN environments, TCP/IP, DNS, DHCP, switches, routers and other network devices

Please send your resume to Garry Fields forimmediate consideration

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development!  Join us. Let us catapult your career! 

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities

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