Help Desk/Desktop Technician

Irvine Technology Corporation

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We are seeking a Help Desk/Desktop Technician to join a “Medicare Advantage” HMO, serving the needs of over 60,000 seniors in approved zip codes within four Southern California counties including Los Angeles, San Bernardino, Riverside, and Orange. Our client offers a unique combination of in-home personal care services with comprehensive medical benefits that enable older adults to remain independent and avoid nursing home care. This is a contract, onsite role located in Long Beach.

What You Will Do: 

  • Coordinate with ITAM leads on daily targets
  • Add endpoints into appropriate collections for IPU (in place upgrade)
  • Communicate with end users and answer any questions about the process to help manage expectations
  • Track progress of daily targets
  • Escalate or address any issues with IPU
  • Coordinate endpoint replacement if unable to resolve any IPU failures

What Gets You the Job:

  • Familiar with Microsoft Endpoint Configuration Manager (for imaging and pushing software)
  • Good communication skills
  • Process oriented
  • Remote troubleshooting experience

Please send your resume to Sarah Ellinger forimmediate consideration

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development!  Join us. Let us catapult your career! 

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities

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