Senior Corporate IT Support Engineer

Irvine Technology Corporation

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We are seeking a Senior Corporate IT Support Engineer to join a California company that provides third-party authentication and grading services to collectors, retail buyers and sellers of collectibles. This is a direct hire, onsite role located in Santa Ana. This position is responsible for handling the day-to-day systems, phone, and network incidents while simultaneously being exposed to many technological functions required to support the company.

What You Will Do: 

  • Support the day-to-day IT operations at the Santa Ana, CA or New York City office through Jira, Slack, Email, Phone, or in-person
  • Troubleshoot technical problems with LAN, WAN, WiFi, and other systems
  • Configure, maintain, troubleshoot all technical equipment, including computers (windows, Macs), printers, switches, phones, conference rooms, TVs, and back-office system, IT asset management
  • Support onsite and remote offices with internal desktop and web applications
  • Innovate and design new internal solutions that allow us to scale
  • Create and manage Active Directory / Okta / Google Workspace user accounts and groups
  • Deploy, install desktop applications, and timely resolution of incidents and requests

What Gets You the Job:

  • Bachelor’s degree in Computer Science, a related technical field, or IT certifications with equivalent practical experience
  • IT Professional certifications is a big plus (i.e. MCSE, MCSA, Cisco, AWS, Network+)
  • 4 years of experience supporting Windows, Linux, Mac OS, networking, mobile, video conferencing, and/or voice technologies
  • 3+ years of technical support experience in a large environment with a mixed of onsite and remote users preferred
  • 2+ years of Active Directory and Google Workspace/Office 365 experience is a big plus
  • 2+ years of managing network shares and network printers
  • 2+ years of printer support (Zebra knowledge a plus)
  • Experience with Windows, Linux, Networking, Scripting and Automation, and/or Application troubleshooting

Please send your resume to Sarah Ellinger forimmediate consideration

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development!  Join us. Let us catapult your career! 

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities

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